Terms of service
Welcome to Desirewell (desirewell.store). These Terms of Service ("Terms") govern your access to and use of our website and your purchase of products from us. By accessing our site or placing an order, you agree to be bound by these Terms. If you do not agree, please don't use our site.
1. About Us
Desirewell is an online store operating at desirewell.store. You can reach us at desirewellstore@gmail.com.
2. Eligibility
By using this site, you confirm that you are at least 18 years old, or are accessing the site under the supervision of a parent or legal guardian, and that you have the legal capacity to enter into a binding contract.
3. Products and Pricing
- We make every effort to display product colours, images, and descriptions accurately, but we can't guarantee your device's display will be perfectly accurate.
- All prices are listed in CAD unless otherwise stated and are subject to change without notice.
- We reserve the right to limit quantities, discontinue products, or refuse any order at our discretion.
- If a product is listed at an incorrect price due to a typographical or technical error, we reserve the right to cancel the order and refund any amount paid.
4. Orders and Payment
- Placing an order is an offer to purchase, which we may accept or decline.
- Payment is processed securely at checkout through our payment providers. We do not store your full payment card details.
- You're responsible for providing accurate billing, shipping, and contact information.
5. Shipping
Shipping timelines, rates, and destinations are set out in our separate Shipping Policy, which forms part of these Terms.
6. Returns and Refunds
Returns and refunds are governed by our separate Return & Refund Policy, which forms part of these Terms.
7. Intellectual Property
All content on this site — including text, graphics, logos, images, and product descriptions — belongs to Desirewell or its licensors and is protected by copyright and trademark law. You may not reproduce, distribute, or use this content without our prior written consent.
8. User Conduct
When using our site, you agree not to:
- Use the site for any unlawful purpose or in violation of these Terms
- Attempt to gain unauthorized access to our systems or another user's account
- Upload or transmit viruses or any malicious code
- Interfere with the security or proper functioning of the site
9. Third-Party Links
Our site may contain links to third-party websites. We're not responsible for the content, policies, or practices of any third-party sites, and linking to them doesn't imply endorsement.
10. Disclaimer of Warranties
Our site and products are provided "as is" and "as available" without warranties of any kind, express or implied, except as required by applicable consumer protection law. We don't guarantee the site will be uninterrupted, secure, or error-free.
11. Limitation of Liability
To the fullest extent permitted by law, Desirewell is not liable for any indirect, incidental, special, or consequential damages arising from your use of the site or products purchased, including loss of profits or data. Our total liability for any claim is limited to the amount you paid for the product giving rise to the claim.
12. Indemnification
You agree to indemnify and hold Desirewell harmless from any claims, losses, or damages, including reasonable legal fees, arising from your breach of these Terms or misuse of the site.
13. Governing Law
These Terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein. Customers located outside Canada may have additional statutory rights under their local consumer protection laws that these Terms do not limit or override.
14. Changes to These Terms
We may update these Terms from time to time. Changes take effect once posted on this page. Continued use of the site after changes are posted means you accept the revised Terms.
15. Severability
If any provision of these Terms is found unenforceable, the remaining provisions continue in full force and effect.
16. Contact Us
Desirewell Email: desirewellstore@gmail.com Website: desirewell.store